It can be challenging to know exactly what to say when someone tells you they are stressed, having a difficult day, are in pain, or have a mental health need. For many people, feeling supported is just what they need.

Active Minds suggests an approach that includes 3 V-A-R Steps so you’ll know what to say and do in those moments. A conversation that includes the elements of Validate-Appreciate-Refer is one that allows you to actively listen to someone you care about and help them cope. A conversation with you could make all the difference and prevent a crisis from developing later.

With V-A-R, Active Minds lets everyone know that someone doesn’t need to be in a crisis to seek help; you don’t have to be an expert to provide help; and help can come in many different forms. Being there for someone in a moment of need is what it’s all about.

It can be as simple as saying, “I believe you,” and “I’m here for you.”